Need some help with your AutoTuner
We are here for you
Welcome to the AutoTuner support section. Our dedicated team is here to support you in every step related to your engine reprogramming tool. We take pride in delivering quality service and resolving your issues quickly.
Support
Located in Luxembourg, our support team is available from Monday to Friday, 9AM to 6PM in multiple languages such as French, English, Italian, Spanish and more.
- Monday to Friday from 9AM to 6PM (GMT + 2)
Our support team
speaking the same language
We have a team of highly qualified professionals, each with extensive experience in electronics, engine reprogramming and IT. They also have in-depth knowledge of our product and a keen sense of empathy. That's why we love them. And, above all, why they are best placed to respond effectively to your needs.
Kevin
Electronics Engineer
- Languages
Pietro
Computer Engineer
- Languages
Olivier
Chiptuning specialist
- Languages
Clément
Chiptuning specialist
- Languages
Alessandro
Automotive diagnostician
- Languages
Loïc
Electronics Engineer
- Languages
Tool repair
Are you having problems with your tool or PCB? Our team is ready to repair and replace components for you, just let us know how we can help.
Ask for a repairOur services
We are here to help you start your tool, repair it or solve technical problems.
Starting assistance
If you have any problems installing or using our tool, our team is here to guide you. Whether you have technical or general questions, we will help you find effective solutions.
Repairing
Your tool is guaranteed for 5 years. Any problem? You can send it back to us for analysis. We will carry out the necessary repairs or exchange it if necessary.
Technical assistance
We all know that when it comes to engine reprogramming, bugs or error messages can occur. Our experts can intervene remotely to solve these problems, re-establish contact with the ECU and get your vehicle up and running again.
Updates and beta version
We regularly release updates to improve our tool and extend its compatibility with new vehicles and engine ECUs. This is, and always will be, our trademark. But for experienced and eager users, our beta program allows you to test the latest communications protocols before anyone else.
10 minutes
It's our promise: the maximum time you will wait before getting an answer from our team.
Send a support requestClosing dates 2024
The AutoTuner team will not be available on the dates below.
- May the 4th, 2024
- June the 4th, 2024
- July the 21st, 2024
- August the 15th, 2024